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ABC Carpet customers foot-stomping mad about undelivered goods




ABC Carpet customers foot-stomping mad about undelivered goods

ABC Carpet & Home is struggling to recover from the pandemic, with customers claiming they shelled out cash for orders that never arrived and its landlord crying foul as its Manhattan flagship falls deeper behind on rent, The Post has learned.

Annette Gallo purchased a $6,000 sectional couch from the swanky home-furnishings retailer in April and was told to expect the delivery within six months. A design consultant herself, Gallo did some investigating: She contacted the manufacturer of the couch, which told her the original order was never placed.

Gallo said ABC apologized, offering her a free brunch at ABC Kitchen. She declined because she said it felt like “a slap in the face. It’s not cool they are relying on customers’ banking institutions to foot the bill.”

Dozens of other customers, meanwhile, say they could only dream of getting any such attention from ABC.

Little bit lonely: A handful of customers shop in ABC on Sunday afternoon.
Daniel William McKnight

“Can someone please call me!!! I ordered my couch last November and it has been a mess,” one angry customer posted on Oct. 28 on ABC’s Facebook page. “Now no one is answering. Stealing my money and not giving me anything in return!” 

The 124-year-old retailer – known to generations of New Yorkers for its pricey rugs, trendy furniture and far-out light fixtures – was bought out of a COVID-driven bankruptcy in October by a consortium that mainly deals in Persian rugs, sources told The Post. 

Nevertheless, ABC is now sitting on deposits and payments in full for furniture and carpets – many of them worth thousands of dollars each – that were placed as far back as a year ago, customers claim. Instead of delivering the goods, ABC has reportedly been ducking angry queries and has even removed its telephone number from its Web site.

Meanwhile, the landlord of ABC’s flagship store at 888 Broadway in Manhattan’s trendy Flatiron District is putting pressure on the retailer’s leaseholder, asking a judge to force it to either catch up on rent or clear out of the space, according to recently filed court documents. 

The cavernous storefront appears to be in disarray – with all but the ground floor and basement blocked off to customers and mainstays like high-end linens and antique furniture largely missing from the store. 

An exterior view of 888 Broadway
Some observers wonder whether the space at 888 Broadway is being prepped for a new tenant.
Daniel William McKnight

“The restored antiques are largely gone and there are hardly any lamps in the store,” observed Kenneth Rosen, a bankruptcy attorney who’d purchased a chandelier from the store a few years ago.

What’s more, there is no explanation for the changes to the store – leading some to wonder if the space is being prepped for a new tenant altogether.

“It looks like the landlord is trying to release the space to someone else and is asking the court to force” ABC out, bankruptcy expert Adam Stein-Sapir said of Columbia Property Trust, which owns 888 Broadway.

An ABC Carpet spokesperson said in a statement to The Post that the company has a long-term lease at 888 Broadway and “is committed to maintaining” the location as its flagship — even adding back additional floors “in the near future.” ABC said it was “engaging with the landlord” on the space. A representative for the landlord didn’t respond to a request for comment.

And amid complaints from customers, ABC’s spokesperson said the retailer’s new owners are “focused on delivering a great shopping experience to customers.”

“This includes one-on-one engagement with valued clients to satisfactorily address open orders and working closely with supplier partners to ensure completion of all orders as soon as possible in light of continued pandemic-related supply chain delays affecting the entire industry,” the spokesperson said, adding that the retailer’s phone number “remains” on the company’s Web site.

ABC was burning through $500,000 a week before its holding company – controlled by the Weinrib family that had run the storied retailer for more than a century – declared bankruptcy in September as coronavirus lockdowns walloped store traffic and its bulky furniture pieces failed to move on the Web. 

Now, ABC’s new owners continue to blame the pandemic and related supply-chain problems for the delays in delivering orders already paid for. The store has pushed back delivery dates multiple times, including for items that customers said were on the showroom floor or listed as in-stock, according to social media posts and interviews with customers.

Stacks of beautiful area rugs
The store has moved it collection of lavish rugs to lower floors.
Daniel William McKnight

ABC Carpet has responded to some of the complaints on Instagram and Facebook, conceding that its “lack of communication is inexcusable” and that it’s “working around the clock to reach out to all customers with unfulfilled orders.”

Some customers were also told on its social media accounts: “We’re sincerely sorry for any frustration we have caused. We assure you this is not our intention and we are committed to honoring every purchase. We are working against global supply chain challenges from the pandemic as well as an internal transition of ownership.”

For some longtime customers of ABC, its latest mea culpa is too little, too late.

Maryana Grinshpun, who runs a design business, bought a side table and credenza for $5,000 for a client two days before ABC Carpet filed for bankruptcy in September. The tables were sitting on the showroom floor and were supposed to be delivered in October, she told The Post. ABC later told her they were “sold out” of those tables.

Like dozens of customers who tried to call the retailer in October and November, Grinshpun found the phone numbers were “disconnected.” She managed to get a refund from her credit card company – and told The Post that she’d “never” purchase from ABC Carpet again.

Two customers check out furniture
Shoppers might want to take their purchases with them as many customers complain their deliveries never arrived.
Daniel William McKnight

Another customer wrote on Facebook last month: “I paid in full for a sofa and ottoman in February.” The customer was told by her credit card company to contact ABC, but she noted “ABC took their phone number off their Web site.”

The iconic retailer had been headed before its bankruptcy by Paulette Cole, a great-granddaughter of founder Sam Weinrib, who retains a minority stake in the new ownership structure.

The lease for ABC is held by a separate company owned by Cole; that company, AMMA421, remains in bankruptcy and has said in court filings that it can’t pay rent.

Already shrunk from six to three floors and the basement, the store recently closed the second and third floors and the balcony on the first floor where it had sold lamps and furniture. 

The carpets have been moved from the upper floors to the basement and the ground floor, where they were never displayed previously. The elevator bank and staircase by the Broadway entrance have been boarded up and a new, modern elevator bank was installed at the back of the store.

“There’s no sign saying ‘Watch for the grand reopening of the second and third floors,’” Rosen pointed out. “I had the feeling that the building was – or has been – renovated in contemplation of it being leased to another retailer.”

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Sports world reacts to John Madden’s death




Sports world reacts to John Madden’s death

Legendary NFL coach and broadcaster John Madden died Tuesday morning at 85, the NFL announced. News of the football icon’s passing hit Twitter on Tuesday evening, and athletes, coaches and broadcasters from across the sports world reacted.

Fellow broadcasting legend Dick Vitale, who is currently battling cancer, called Madden “the greatest analyst of all time of any sport” in his Twitter tribute.

Former Yankees pitcher and notable Raiders fan CC Sabathia said “your legacy will live forever.” Madden coached the then-Oakland Raiders from 1969-78, a couple of years before Sabathia, a Vallejo, California native, was born. Lakers star LeBron James had similar words about Madden’s lasting legacy, adding an infinity emoji.

Former tennis star and social justice activist Billie Jean King recalled meeting Madden as a “privilege.”

Radio voice of the Rangers Kenny Albert, a five-sport broadcaster who’s been with FOX Sports since its inception in 1994, shared a photo circa 26 years ago to remember Madden.

ESPN’s Bomani Jones took a bit of a shot at current color commentators, noting that Madden “set an unreachable standard.”

Frank Caliendo, who’s made a career out of impersonations, including one for Madden, said he was surprised how emotional he felt.

Several football players, and others, including Saints running back Mark Ingram II and former Cowboys receiver Dez Bryant, credited Madden with being part of the reason why they love football.

Rams wide receiver and NFL MVP contender Cooper Kupp quote the late coach in his tribute: “The road to Easy Street goes through the sewer.”

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Miles McBride’s Knicks role will lessen with Kemba Walker’s resurgence




Miles McBride’s Knicks role will lessen with Kemba Walker’s resurgence

MINNEAPOLIS — The Knicks got back another body in rookie point guard Miles McBride, who was cleared from protocols Tuesday and rejoined the team in Minnesota.

But there is no longer any hype for the rookie’s return. Kemba Walker is back as the starting point guard and coming off winning Eastern Conference Player of the Week honors with four standout games, including his Christmas Day spectacular. The Knicks have gone 2-2 since Walker regained the starting job.

“It’s great,’’ coach Tom Thibodeau said. “He had a great week. He’s playing great basketball. The team winning helps him get recognized and he was a big part of driving that winning. It’s great for the team.’’

McBride was also spectacular in his last outing before getting COVID-19, when he played the entire second half Dec. 16 in Houston and seemingly earned a spot in the rotation. In fact, McBride had strung together two decent outings before he was ruled out. But things have changed since his emergence and McBride is likely back to being a bit player.

Without a practice, McBride wasn’t even expected to see time when the Knicks faced the Timberwolves to kick off a four-game road trip.

Miles McBride
NBAE via Getty Images

Of course, with Walker’s arthritic knee, anything is possible. The Knicks play Detroit on Wednesday in a back-to-back, so it’s uncertain whether Walker will complete both contests. In addition, Immanuel Quickley is out of COVID-19 protocols but Thibodeau wasn’t sure he was ready for meaningful minutes.

That left Walker against the depleted Timberwolves, who were missing their three top players (Anthony Edwards, Karl-Anthony Towns, D’Angelo Russell), all because of COVID-19 .

Kemba Walker
Kemba Walker

When McBride got sidelined by the virus and Derrick Rose needed ankle surgery, Walker was resurrected by Thibodeau and it’s been a stunning comeback story.

Though Thibodeau has clear reservations about Walker based on his nine-game banishment due to his defensive malaise as an undersized point guard, he admitted after the Christmas Day triple-double against Atlanta that Walker is playing “much more aggressive.”

Walker’s triple-double that featured 10 points, 12 assists and 10 rebounds was a lot different than his prior outing, when he scored 44 points against Washington.

“I thought his passing was terrific,’’ Thibodeau said before the Knicks resumed their schedule.

“Kemba had control of the game. The game tells you what to do. That’s what I loved about the way he played. I don’t think he forced anything. They puts size on him and were aggressive in their pick-and-roll coverage. He didn’t fight it. He attacked pressure the way you like to attack pressure. You don’t fight pressure with pressure. Don’t try to split it. Get rid of it, go to the backside. Let the game tell you what to do.’’

The Knicks coach is finally seeing all the elements of what Walker can do. Before his demotion, Walker was nothing more than a no-defense, 3-point shooter whose plus-minus was an abysmal minus-122.

Thibodeau was also concerned about his durability in sitting out two of the three back-to-back sets. The last load management game in Atlanta in late November triggered Thibodeau’s decision.

But now it’s only superlatives from Thibodeau in judging the last four games.

“Sometimes it’s going to be his shooting, sometimes it’s his penetration and getting in the paint to force a collapse and sometimes they’re being aggressive with their traps get rid of the ball quickly,’’ Thibodeau said. “The overall play, his rebounding. When your guards rebound, those are key to fast breaks. The more guard rebounding we get the better we can be. ‘’

The Knicks still have three players in protocols — centers Nerlens Noel and Jericho Sims and the newly infected Wayne Selden. Quickley and Kevin Knox were cleared on Christmas but were held out for conditioning.

No matter. The Knicks go as Kemba goes.

“He’s much more aggressive,’’ Thibodeau said. “That was the challenge. At the beginning of the year he and Evan were two new starters. Sometimes guys are trying to fit in. he’s being very aggressive which is the way we want him to play. Not deferring at all. When he and Julius [Randle] are aggressive like that our team is different.’’

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Bar raises dramatically for Zach Wilson in matchup with Tom Brady, Buccaneers




Zach Wilson and Tom Brady

When Zach Wilson stares across the MetLife Stadium field at the opposite sideline this Sunday, it won’t be Trevor Lawrence he’ll be looking at as his game-day counterpart.

Lawrence, drafted by Jacksonville one spot before the Jets selected Wilson at No. 2 overall last April, is a contemporary.

This Sunday at MetLife, the Jets rookie quarterback won’t be staring at a contemporary on the other sideline. He’ll be staring at the GOAT.

Tom Brady.

The bar raises dramatically for Wilson and the Jets, who are coming off of their feel-good, get-well win over the woeful Jaguars and Lawrence this past Sunday.

Brady and Buccaneers, who are 11-4, NFC South division champions and seeking to repeat as Super Bowl champions, play the Jets, who are 4-11 and seeking more signs of development from their rookie quarterback.

To say this is a step up in competition for Wilson and the Jets going from Lawrence and the Jags to Brady and the Bucs is as obvious as pointing out that Tampa Bay receiver Antonio Brown has had a few off-the-field incidents during his otherwise stellar NFL career.

There hasn’t been a lot to keep the interest of the Jets fan this season — other than watching Wilson’s development. That took an unfortunate pause for the four games Wilson missed with a knee injury, but he’s been back for five games and has looked like a better quarterback, throwing only two interceptions in those games (none in the last three) since returning from his injury.

The problem, though, is that Wilson hasn’t been producing enough touchdowns, throwing for three of them and rushing for four others in the past five games.

Zach Wilson and Tom Brady
Zach Wilson and Tom Brady
N.Y. Post: Charles Wenzelberg; AP

Baby steps, though.

Wilson was the better quarterback this past Sunday when matched up with Lawrence, who threw for more yards than Wilson did, but Wilson ran for 91 yards, including his electric 52-yard scoring jaunt, and made key throws when he needed them.

Wilson will not win Sunday’s game against Brady and the Bucs throwing for the 102 yards he had against the Jaguars. He and the Jets will need more.

Consider this: Brady enters the game having thrown 37 TD passes and for 4,580 yards this season and averages a league-high 305.2 passing yards per game.

Then this: The Buccaneers average 29.5 points per game this season, second most in the NFL.

And this: Wilson doesn’t have a single 300-yard passing game, averages 183 passing yards per game and has thrown seven TD passes in 11 games.

Seven TD passes is a pedestrian two-game total for Brady.

Wilson and the Jets are playing with house money anyway in what always has been a developmental season, so Sunday against Brady should, at its very least, be a great measuring-stick learning experience for Wilson, who’s studied Brady on tape.

Wilson revealed this month that he watched film of Brady before the Jets played the Eagles on Dec. 5 in an effort to pick up tips on how Brady worked against the Eagles defense when he played them earlier in the season.

“I thought it was really cool to see kind of how he went through his whole process, how he navigated the pocket, different things like that,” Wilson said at the time.

On Sunday, Wilson gets to see that process up close as Brady tries to dissect a Jets defense that has yielded 29.9 points per game this season, the most in the NFL.

That puts an added onus on Wilson to produce on the other side of the ball, because he knows Brady is going to get his. Wilson will likely need to produce four TDs — any way he can — for the Jets to simply remain competitive with the Super Bowl champs.

That’s a lot to ask of a 22-year-old kid who’s produced just 11 TDs in his 11 starts, up against Brady, who’s thrown 618 TD passes and for 83,784 yards in his remarkable career.

It, too, is a lot to ask playing against an aggressive Tampa Bay defense that’s ranked No. 9 in the NFL in points allowed (20.8 per game) and is led by former Jets head coach Todd Bowles, who’d surely like to send a holiday message to his former employer.

If you don’t think Bowles will be blitzing the bejesus out of Wilson, then you probably think Antonio Brown is a living saint.

The good news for the Jets is that Wilson has shown incremental improvements, particularly when it comes to his decision-making and quicker releases on his throws.

“He’s coming along, he’s getting more comfortable, he’s calmer back there,’’ Jets coach Robert Saleh said Monday. “He’s in a great headspace and it’s going to be fun to watch him grow, continue to grow.’’

A big part of that growth will take place this Sunday as he watches the GOAT operate from the opposite sideline at MetLife.

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